Delivery information


For UK deliveries:

  • Free Standard UK delivery for orders over £20
  • Standard UK Delivery costs £2.95 for orders under £20
  • Express UK Delivery costs £6.95 for all orders

Our standard UK delivery lead times are: 2-5 working days

For express delivery orders within the UK: Dispatch and deliver within 48 hours Monday to Friday. Please note however, this is not always possible for example, due to bank holidays. If for any reason there will be a delay to your order, we will do everything we can to inform you of such instances. Orders must be received by noon for postage the same day.

For deliveries outside the UK, please contact us at for shipping costs.

Delivery periods quoted at the time of ordering are approximate only and may vary. Goods shall be delivered to the address nominated by you at the time of ordering. Deliveries are not made to PO BOX numbers.

Time is not of the essence for the delivery of any Goods or Services supplied under this Agreement.

You must examine the Goods on arrival. If you are asked for a signature on delivery, you must examine the Goods before signing for them. We shall make every effort to deliver within the time stated however, we will not be liable for any loss caused to you by late ordering or delivery delays. We do not offer compensation for delays. If the Goods are not delivered within the estimated delivery time which we quote, please contact us by email and we will try to ensure that you receive your order as quickly as possible.

No refunds of the delivery charge are made for late deliveries.

Incomplete orders must be notified to us as soon as possible following delivery and in any event, within 24 hours of delivery.

All risk in the Goods shall pass to you upon delivery. When an item has been delivered, risk of damage to, or loss of, the item passes to you.

If you fail to accept delivery of the Goods at the time they are ready for delivery, or we are unable to deliver the Goods at the nominated time due to your failure to provide appropriate instructions, documentation, consents or authorisations, then the Goods shall be deemed to have been delivered to you and all risk and responsibility in relation to such Goods shall pass to you. Any storage, insurance and other costs which we incur as a result of the inability to deliver the Goods shall be your responsibility and you shall indemnify us in full for such cost.

You must ensure that at the time of delivery of the Goods adequate arrangements, including access where necessary, are in place for the safe delivery of the Goods. We cannot be held liable for any damage, cost or expense incurred to the Goods or premises where this arises as a result of a failure to provide adequate access or arrangements for delivery.

Where delivery is outside the UK, you may be liable to pay additional tax or duty once the Goods reach your country. This may vary from country to country. Please contact your local customs office for more information.

Please note that Goods may be subject to inspection by your local customs office where delivery is outside the UK. You are responsible for any customs duties, taxes, levies for delivery to jurisdictions outside of the UK.